Store Policy

Escape Co Policy- No Refunds

Thank you for shopping at Escape Supply Co. This store policy outlines the terms and conditions regarding refunds for purchases made through our website. Please read this policy carefully before making a purchase. By completing a transaction, you agree to the terms outlined below.

  1. All Sales Are Final: a. We do not offer refunds, exchanges, or returns for any products purchased through our website unless expressly stated otherwise in this policy. b. Once an order is placed and payment is received, it cannot be canceled or modified.

  2. Product Descriptions and Accuracy: a. We strive to provide accurate and detailed product descriptions on our website. However, we do not warrant or guarantee the accuracy, completeness, or reliability of any product information provided. b. It is the responsibility of the customer to review the product details, specifications, and compatibility information before making a purchase.

  3. Damaged or Defective Products: a. In the unlikely event that you receive a damaged or defective product, please contact our customer support within [number of days] of receiving the product. b. We may require photographic evidence or other documentation to support your claim. c. If your claim is approved, we will work with you to provide a suitable resolution, such as replacement parts or a replacement product.

  4. Shipping and Delivery: a. We strive to ensure that all orders are packaged securely and shipped in a timely manner. However, we are not responsible for any delays, loss, or damage that may occur during shipping. b. Any shipping fees or associated costs are non-refundable.

  5. Customer Support: a. Our customer support team is available to assist you with any inquiries or concerns you may have. Please contact us using the provided contact information. b. While we will make every effort to address your concerns, we cannot guarantee specific outcomes or results.

  6. Product Warranty: a. Some products may come with a manufacturer's warranty. Any warranty information will be clearly stated on the product page or included with the product packaging. b. Warranty claims must be made directly with the manufacturer or according to their specified warranty process. We are not responsible for honoring or managing manufacturer warranties.

  7. Governing Law: a. This store policy shall be governed by and interpreted in accordance with the laws of [Your jurisdiction]. b. Any disputes arising from or in connection with this policy shall be subject to the exclusive jurisdiction of the courts of [Your jurisdiction].

  8. Modifications: a. We reserve the right to modify or update this store policy at any time without prior notice. The revised policy will be posted on our website, and the changes will be effective immediately.

By making a purchase on our website, you acknowledge and agree to abide by this store policy. If you have any questions or concerns, please contact our customer support before making your purchase.

Last updated: [Date]